Terms & Policies

Welcome to the WorldBotanicalTherapy.com website (the “Site”).  These Terms of Service are a contract between you and World Botanical Therapy, Co. (“the Company,” “we,” “our,” and “us”) (the “Agreement”).  The Agreement governs your purchase and use of the Site, as well as any services provided to you by us.  PLEASE READ THIS AGREEMENT, INCLUDING THE MANDATORY ARBITRATION PROVISION INCLUDED BELOW, CAREFULLY BEFORE PROCEEDING.

Limitation of Product Liability:

By purchasing raw materials on this site you recognize that it is your responsibility to test any and all raw materials prior to using it to blend, repackage or manufacture another product.  World Botanical Therapy Co. / World Botanical Therapy (WBT) liability is limited to the product cost of the product you purchase on this site and will not extend to the finished product you manufacture or re-package. Any claims, issues, complaints, etc. for the finished products you manufacture using raw materials from this site are the responsibility of you as the manufacturer / repackager.  It is your responsibility to complete all of your own raw material testing prior to batching or repackaging finished product

Shipping

Processing time

By purchasing products on this site you recognize that it any lead times quoted are best estimates and World Botanical Therapy is not liable for any delays.  World Botanical Therapy will do it’s best to ship products in a timely fashion but from time to time extenuating circumstances may make it difficult to meet these processing time estimates.  By purchasing on this site you recognize that World Botanical Therapy can not be held liable in any way for any potential delays. Please allow up to 2 weeks for items to ship.

Customs and import taxes

Buyers are responsible for any customs fees and import taxes that may apply. We are not responsible for delays due to customs.

Returns & exchanges

Buyer must contact us within 14 days of delivery. If a return or exchange is granted, the buyer is responsible for all shipping costs and fees for returns, items must be shipped back within 30 days of delivery in order to be eligible for a return or exchange.

All returns must include a copy of the Returned Goods Authorization and an invoice in order to expedite the refund process.   

Please send to:

World Botanical Therapy
ATTN: Returns Department
2733 N Power Rd.
Ste 102-234
Mesa, AZ 85215

  • Damages must be reported within 30 days to receive a refund or replacement
  • Clearance items are final sale only and do not apply to this return policy.
  • Refunds will be issued for the full purchase price minus shipping.
  • We do not accept Returns for Hazardous Materials, like Sodium Hydroxide (Lye) or Potassium Hydroxide.
  • Large orders, drums, pallets and special orders may be subject to a 25% restocking fee.

 

Prop 65 Cancer and Reproductive Health Warning:

WARNING: This product can expose you to chemicals including which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov

The California Safe Drinking Water and Toxic Enforcement Act of 1986, commonly referred to as “Proposition 65,” requires entities doing business in California to provide warnings to consumers about significant exposures to chemicals that have been identified by the state to cause cancer, birth defects or reproductive harm. In 2016, the California Office of Environmental Health Hazard Assessment (OEHHA) promulgated new consumer warning regulations that take effect on Aug. 30, 2018 (27 Cal. Code Reg. Section 25600 et seq.).

You can see more information on this by following the link here.

There are many naturally occurring chemical components of Essential Oils and other raw ingredients that are sold on this site including fragrance oils that are made with essential oils that fall under the “proposition 65” mandate. For this reason, we have provided a list of products below that are included on this list. You can also follow the link to the prop 65 site or do a web search for prop 65 list to see the complete list to get the most up to date information.

You assent to the Agreement when you make a purchase by checking the box that provides “I accept the Terms and conditions”, including the arbitration provision contained therein prior to your purchase.  In addition, when you use any of the services (e.g., Customer Reviews) provided by the Site, you assent to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference.  We reserve the right to change this Site at any time.  We also reserve the right to change this Agreement for future orders at any time.

REVIEWS AND COMMENTS

Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, “Submissions”) is and will be treated as nonconfidential and nonproprietary, and we shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions.  All Submissions shall automatically become our sole and exclusive property and shall not be returned to you.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content.  You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party.  You shall not use a false email address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions or Content.  We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason

Privacy Policy

Thank you for visiting WorldBotanicalTherapy.com (the “Website”). We provide this Privacy Policy to explain how WBT collects, uses and shares information from you when you use the Website and to help you make an informed decision as to whether to use or continue using the Website.

All payments are processed by third-party vendors, such as WordPress (which uses Stripe) and PayPal, and not World Botanical Therapy (WBT) itself. If you make a purchase on the Website, credit card numbers and related information, such as billing address, card number, and the expiration date of the card (“Credit Card Information”) is collected from you, but such information is sent directly from you to our payment processors through embeddable widgets and is never stored or otherwise retained by WBT.

To Our Affiliated Companies

We may disclose, transfer, and sell your information to our affiliated entities—that is, businesses that have common ownership with us—at our discretion, in which event, your information shall be treated by the affiliated entities in accordance with this Privacy Policy. Should WBT be subject to an acquisition, merger, sale or other change of control or business entity status, we reserve the right to transfer or assign your information as part of that acquisition, merger or sale.

To Comply with Legal Process and Prevent Harm

We may disclose your information to respond to subpoenas, court orders, and other legal processes. In rare circumstances, we may disclose personal information when we believe it is necessary in order to prevent illegal, fraudulent, or injurious actions that may cause harm to individuals.

How and where does WBT secure my information?

WBT, and the Third-Party vendors we use to store your information, employ security measures (such as SSL encryption and HTTPS protocol) to protect against the loss, misuse, and alteration of the information under our control. For payment processing, WordPress uses PCI compliant payment processing and card holder data solutions. However, no system can be completely secure. Therefore, although we take steps to secure your information, we cannot promise, and you should not expect, that your personal and commercial information, or other communications, will always remain secure.

WBT stores personal information in the United States. If you are visiting WorldBotanicalTherapy.com from a location outside of the United States, your connection will be through and to servers located in the United States, and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. By using WorldBotanicalTherapy.com you authorize and specifically consent to the transfer of personal information to the United States and its storage and use as specified above when you provide such information to us.

Last Updated February 16, 2021